Justlearn platform uses the Zoom software for lessons between tutors and students.

It is a video conferencing tool with local, desktop, and mobile app for online usage, as an audio or video meeting.

If you will have your first lesson, before starting it, you need to install the software.

The software is available for free with unlimited meetings on the following link: https://zoom.us/download.

Since the Zoom software isn’t the software of the Justlearn platform, in the following line, you may visit the link to the Zoom Help Centre with detailed instructions on how to record audio or video meeting: https://support.zoom.us/hc/en-us/articles/201362473-Local-recording.

If you need a quick guide for recording audio or video lessons with your tutor, please read the several following lines:

Setting the recording options

  • Sign in to the Zoom portal.

  • Click to Meeting Settings.

  • Click on the Local Recording option and enable the setting.

Starting a recording

  • Start the meeting, in this case, a lesson as a host.

  • Click the option to Record.

  • Select the ‘Record on this computer’ option.

  • Click on the ‘Participants’ option to see which ones are recording the lesson.

  • When the lesson is finished, Zoom automatically converts the recording and you will have access to the recorded audio or video lesson.

The recorded lesson is in the mp4 format.

In case you have technical difficulties with Zoom software, please read the following article: http://support.justlearn.com/en/articles/3321702-how-to-fix-zoom-error.

Should you have troubles with a mobile app, please read the following article: http://support.justlearn.com/en/articles/4162581-when-the-mobile-app-isn-t-working

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